Terms & Conditions

Welcome to cherizaa.com. By accessing and using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase or using any part of our site.

1. General Information

This website is operated by Cherizaa, located in Mymensingh, Bangladesh. Throughout the site, the terms “we,” “us,” and “our” refer to Cherizaa.

2. Use of Website

By using this website, you agree to:

  • Use the site only for lawful purposes.

  • Provide accurate, complete, and up-to-date information when creating an account or placing an order.

  • Not use the website to distribute harmful or malicious content (e.g., viruses, spam, or offensive material).

3. Products & Pricing

  • All prices are listed in Bangladeshi Taka (BDT) unless stated otherwise.

  • We reserve the right to change product prices or descriptions at any time without notice.

  • Product colors may slightly vary due to lighting or screen settings.

4. Orders & Payments

  • Orders are only confirmed after full payment is received.

  • We accept payments through secure gateways. Credit card or payment information is never stored on our servers.

  • We reserve the right to cancel any order due to product unavailability, suspicious activity, or payment failure.

5. Shipping & Delivery

  • We offer delivery across Bangladesh. Estimated delivery time is 2–5 business days.

  • Delivery delays may occur due to weather, courier issues, or public holidays.

  • If the courier success rate in your area is less than 90%, you may be required to prepay delivery charges.

6. Return & Exchange Policy

  • Products may be returned or exchanged within 3 days of delivery only if:

    • The item is damaged or defective upon arrival.

    • The wrong item was sent.

  • Products must be unused, in original packaging, with proof of purchase.

  • We do not offer refunds for change-of-mind purchases.

7. Intellectual Property

All content on this site—including logos, images, product designs, and text—is the property of Cherizaa and protected by copyright laws. Unauthorized use or reproduction is strictly prohibited.

8. Limitation of Liability

Cherizaa will not be liable for any direct or indirect damages arising from:

  • Product misuse or allergic reaction.

  • Inaccurate user-submitted information.

  • Any issues beyond our reasonable control, including delays by third-party delivery services.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your data.

10. Modifications

We reserve the right to update or change these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page.

11. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact:

Cherizaa
📍 Mymensingh, Bangladesh
📞 01339-162700
📧 info@cherizaa.com